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Tuesday, May 12, 2009

Twitter fail? Let's see how they handle a brand disaster

Twitter Blog: Small Settings Update
The platform that helped facebook users rise up against changes in their epic "Terms of Service" debacle has made a ridiculous change that is upsetting users. 

So, let's see if @biz pays attention to his customers and reverses this position. Or is Twitter suffering from the myopia that they have some magical ability to know everything without their biggest customers' input.